Privacy Policy: Samuday Member App and Samuday Admin App

The Samuday Member App and the Samuday Admin App (together, the "Apps") are provided by Rayhit Technologies LLP, Jamnagar, Gujarat, India ("we", "us"). Both are available on the Apple App Store for iPhone and on Google Play for Android. The Member App is for residents and members of housing societies and commercial complexes that use the Samuday platform. The Admin App is for the society administrators and committee members who run a society's day-to-day operations on the Samuday platform.

• Account information: your name, phone number and country code, email address, and a password (stored securely, never in readable form), as provided by you or your society administrator.
• Photos: only if you add a profile photo or attachment from your camera or photo library.
• Society activity data: information needed for features you use, such as facility bookings, announcements, visitor entries and approvals, vehicle details, and maintenance dues and payment status.
• Device information: device name and model, operating system and version, app version, and a push notification token that identifies your device for notifications.
• Technical data: IP address and basic diagnostic data.

To create and secure your account, provide the Apps' features, send notifications you have allowed, keep the Apps working and secure, and contact you about the service. We do not sell your personal information, and we do not use it for advertising or tracking across other companies' apps or websites.

• Camera and photos or media: used only when you add or change a photo. You can refuse or withdraw this in your device settings and keep using the rest of the Apps.
• Notifications: used for alerts from your society, such as visitor check-ins and announcements. On iPhone and on recent Android versions the Apps ask your permission first, and you can change it at any time in your device settings.

We use Firebase Cloud Messaging, a Google service, to deliver notifications on Android and iPhone. On iPhone, notifications are also delivered through the Apple Push Notification service. These services receive a device token and the notification content so they can deliver it to your device.

Neither app processes payments itself. When you tap a payment button, the app opens the UPI app you choose on your phone, using a UPI payment link that carries the payee and amount. The payment is completed inside that UPI app and processed by your bank and the UPI network. We do not collect or store your UPI PIN, bank account details or card details. We may record the payment status or reference your society needs for its records.

We share information only with:

• your society's administrators, as needed to run the society's services;
• service providers who help us operate the Apps, such as cloud hosting and Google Firebase (notifications);
• authorities, where the law requires it.

Information that does not identify you may be used in aggregate to improve the service.

We protect data in transit and at rest with reasonable safeguards. Login credentials on your device are kept in your phone's secure storage. No system is perfectly secure, and we cannot guarantee absolute security.

We keep your information while your account is active and for as long as needed for your society's records or legal obligations. After a verified deletion request, we delete or anonymise your personal data within 7 working days, except where the law or legitimate society records, such as payment history, require us to keep it.

You can view and update your profile in the Apps, turn off notifications and camera or photo access in your device settings, and ask us to correct or delete your data.

• In the Member App: go to Profile, then Settings, then Request account deletion. This opens our request page.
• On the web: submit a request at community.rayhittechnologies.com/delete-account-request. You don't need either App installed.
• By email: write to hello@samuday.co.in from the phone number or email linked to your account.

We may verify your identity before processing a request.

The Apps are intended for adult residents and society members. We do not knowingly collect information from children under 18. If you believe a child has provided information, contact us and we will remove it.

We may update this policy and will change the date above. Continued use of the Apps means you accept the updated policy.

Rayhit Technologies LLP, Jamnagar, Gujarat, India. Email: hello@samuday.co.in.